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Privacy Policy

Online Privacy Notice

Effective as of 09/01/2020

  1. Introduction.
    • Website Owner. VIJAY HOME FOODS INC. ("Vijay") is the owner of this website https://us.vijayhomefoods.com/ (the "Site"). Vijay can be contacted by mail at 4475 S Clinton Ave, Suite 109, South Plainfield, New Jersey 07080, by phone at +1 (570) 780-5447, or by e-mail at admin@vijayhomefoods.com. This online privacy notice discloses Vijay information practices for this Site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.
    • Website Visits. Vijay collects certain information from the Site’s visitors. This includes, but is not limited to, the home server domain name, e-mail address, type of computer and web browser, what pages visitor accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.
    • Website Transactions. At times, Vijay will need personal information regarding a customer for commercial business purposes. For example, to process an order or provide a subscription, Vijay may need to know a customer's name, mailing address, e-mail address, birth date and credit card details. It is Vijay's intent to inform you before Vijay collects personal information, such as user's name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, Vijay will respect your wishes.
  2. Personal Information That May Be Collected.
    • Identifying Information. In order to make a purchase on the Site, Vijay will request a user to provide certain personal identifying information, which may include: name, postal address, e-mail address, telephone number, facsimile number, method of payment, and, if applicable, credit card number. Vijay may request additional information necessary to establish and maintain customer's account.
    • Service Quality Monitoring. Some transactions may require a customer to telephone Vijay, or Vijay to call the customer. Vijay will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Vijay's practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
    • Information from Children. Vijay does not sell products or services for purchase by children, and will not collect information from a child under the age of 18 without the involvement of a parent or guardian. Vijay will notify the child's parent or guardian at the e-mail address provided by the prospective customer, alerting the parent or guardian to the child's use of the Site and providing instructions as to how the parent or guardian can delete the child's registration from the Site. Vijay does not use personally identifying information collected from children for marketing or promotional purposes, and does not disclose such information to any third party for any purpose whatsoever.
    • Lost or Stolen Information. If a customer's password is lost or stolen, the customer should promptly notify Vijay in order to enable Vijay to cancel the lost or stolen information and to update its records with a changed password.
    • Links to Other Web Sites. The Site may contain links to other websites. Vijay is not responsible for the privacy practices or the content of those other websites.
  3. Uses Made of the Information.
    • Limited Uses Identified. Without customer's prior consent, Vijay will not use your personal identifiable information for any purpose other than that for which it is submitted. Vijay uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Vijay also processes billing and business requests related to the Site.
    • Marketing Uses. The information you provide to the Vijay may also be collected, used, analyzed and/or processed by Vijay, or selected third parties on Vijay's behalf, for marketing and other business purposes. Before Vijay uses the information, however, Vijay will notify customers and offer customers the opportunity opt-out if a customer wishes not to have personal identifying information used in this way.
    • Stored Information Uses. Vijay stores and retains the information provided by customer. Stored information is used by Vijay or its agents: to support customer interaction with the Site; to deliver customer purchases; and/or to contact customer again about other Vijay services and products.
    • Online Advertising. Some companies that help Vijay deliver interactive on-line advertising, such as banner ads, may collect and use information about Vijay's customers to help Vijay better understand the types of advertising or promotions that are most appealing to Vijay's customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, customer would prefer that these companies not collect such information, please notify us at your convenience.
  4. Disclosure of the Information.
    • Within Corporate Organization. Vijay is a multinational organization, with legal entities, business processes, management structures, and technical systems that cross borders. Vijay may share your personal information within the Vijay corporate organization, and may transfer the information to countries in the world where Vijay conducts business. Some countries may provide less legal protection for customer personal information.
    • Mergers and Acquisitions. Circumstances may arise where for business reasons, Vijay decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Vijay's practice to seek appropriate protection for information in these types of transactions.
    • Agents. Vijay employs or engages other companies and individuals to perform business functions on behalf of Vijay. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.
    • Affiliated Businesses. Vijay works closely with affiliated businesses operating website stores, providing services or selling products on each other's websites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.
    • Marketing Analysis by Third Parties. Vijay reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
    • Disclosure to Governmental Authorities. Vijay may release personal information to appropriate governmental authorities where release is required by law (for example, a subpoena) or by a regulation, or is requested by a government agency conducting investigations or proceedings.
  5. Use of Computer Tracking Technologies.
    • No Tracking of Personal Information. Vijay's Site is not set up to track, collect or distribute personal information not entered by visitors. Through the Site access logs Vijay does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
    • Use of Cookies. Vijay, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies." A cookie is an alphanumeric identifier that a website can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by Vijay or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some websites or features of such websites may not then work properly.
    • Use of Web Beacon Technologies. Vijay may also use Web beacon or other technologies to better tailor its Site to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Site, a non-identifiable notice of that visit is generated which may be processed by Vijay or by its vendors. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
    • Collection of Non-Identifiable Information. Vijay may collect non-identifiable information from user visits to the Site in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Site; Site and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." Vijay or its vendors may use this data to analyze trends and statistics.
    • Collection of Personal Information. Vijay collects personal identifying information from customer during a transaction. Vijay may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Vijay understand trends and patterns. This information is not reviewed at an individual level.
  6. Information Security.
    • Commitment to Online Security. Vijay intends to protect customer personal information and to maintain its quality. To achieve information security and quality, Vijay implements appropriate measures and processes, such as using encryption when transmitting certain sensitive information.
    • No Liability for Acts of Third Parties. Vijay will exercise commercially reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Vijay shall not be liable for unauthorized disclosure of personal information due to no fault of Vijay including, but not limited to, errors in transmission and unauthorized acts of Vijay staff and/or third parties.
  7. Privacy Policy Changes and Opt-Out Rights.
    • Changes to Privacy Policy. This privacy notice was last updated on the date written above. Vijay reserves the right to update its privacy policy statement at any time. A notice of such change will be posted on the Site home page for seven (7) days prior to the implementation of such change. Your continued use of the Site after any posting of updated terms (which shall be dated as of their most recent update) shall constitute your acceptance of and agreement to any changes therein made.
    • Opt-Out Right. Customer has the right at any time to cease permitting personal information to be collected, used or disclosed by Vijay and/or by any third parties with whom Vijay has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Vijay via e-mail at admin@vijayhomefoods.com, telephone or certified postal mail. After processing the cancellation, Vijay will delete customer or prospective customer's personal information from its data base.
  8. Access Rights to Data.
    • Information Maintained by Vijay. Upon customer's request, Vijay will provide a reasonable description of customer's personally identifiable information that Vijay maintains in its data bank. Vijay can be contacted by e-mail at admin@vijayhomefoods.com, telephone at +1 (570) 780-5447, or certified postal mail at 4475 S Clinton Ave, Suite 109, South Plainfield, New Jersey 07080.
    • Corrections and Changes to Personal Information. Help Vijay to keep customer personal information accurate. If customer's personal information changes, or if customer notes an error upon review of customer information that Vijay has on file, please promptly e-mail Vijay at admin@vijayhomefoods.com and provide the new or correct information.
  9. Accountability.
    • Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Vijay compliance with this privacy policy, you may contact Vijay by e-mail at admin@vijayhomefoods.com.
    • Terms of Use. If customer chooses to purchase goods from the Site, customer's action are hereby deemed acceptance of Vijay practices described in this policy statement and the Site’s Terms and Conditions. Any dispute over privacy between customer and Vijay is subject to the provisions of this notice and to Vijay's Terms and Conditions which is hereby incorporated herein.